Privacy Policy

RemoteAI (remoteai.io) is an AI-focused hiring marketplace that connects companies with AI professionals worldwide. This Privacy Policy applies to all users of RemoteAI, including companies, talent (job seekers), and visitors ("you").

By creating an account or using our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use our services.

The data controller responsible for your data is RemoteAI. You can reach us through our Help & Contact page.

We collect only what is necessary to operate and improve our platform. This includes:

We use your data for the following purposes:

• To operate and provide RemoteAI services — matching talent with relevant job opportunities and connecting companies with qualified AI professionals.
• To personalize your experience — tailoring job recommendations, search results, and suggested candidates based on your profile and activity.
• To send transactional notifications — application updates, interview invitations, messages, account alerts, and billing receipts.
• To send marketing communications — platform updates, new features, and relevant offers. You can opt out at any time from your notification settings.
• To improve our AI matching algorithms — using aggregated, anonymized data to optimize how we rank candidates and surface relevant opportunities.
• To ensure platform safety — detecting fraud, abuse, unauthorized access, and violations of our Terms of Service.
• To comply with legal obligations — where required by applicable law, regulation, or court order.

Our legal bases for processing under GDPR are: contract performance, legitimate interests, legal obligation, and consent (for marketing communications).

We do not sell your personal data. We share it only in these limited circumstances:

• Platform users: When talent applies to a job or appears in company search results, their public profile is visible to the company. Companies' profiles are visible to talent browsing jobs. You control which information is public through your profile settings.
• Service providers: We work with trusted third-party providers for hosting (cloud infrastructure), payment processing (Stripe), email delivery (transactional and marketing), and analytics. These providers process data only on our instructions under strict data processing agreements.
• Legal requirements: We may disclose your data if required by law, regulation, court order, or government authority, or to protect the rights, property, or safety of RemoteAI, our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of that transaction. We will notify you in advance via email or a prominent notice on the platform.

We retain your personal data for as long as your account is active or as needed to provide our services. Specifically:

• Account data is kept for the lifetime of your account. After deletion, we anonymize or delete it within 30 days.
• Application data and messages are retained for 2 years after the relevant hiring process ends to support disputes and compliance.
• Billing records are retained for 7 years to comply with financial regulations.
• Usage and analytics data is typically anonymized after 12 months.

You can request deletion of your account and data at any time from your account settings or by contacting us.

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us via our Help Center. We will respond within 30 days.

We use cookies and similar technologies to operate our platform, remember your preferences, and improve your experience.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain features from working.

We take the security of your data seriously and implement industry-standard measures including:

• HTTPS encryption for all data in transit using TLS 1.2+
• Passwords stored using bcrypt hashing — we never store plain-text passwords
• Regular security audits and vulnerability assessments
• Access controls ensuring only authorized personnel can access user data
• Payment data processed exclusively through PCI-DSS compliant Stripe infrastructure

Despite our best efforts, no system is completely secure. If you believe your account has been compromised, contact us immediately via our Help Center.

RemoteAI is a professional platform intended for users aged 18 and older. We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected data from a minor, we will delete it promptly. If you believe a minor has created an account, please contact us via our Help Center.

RemoteAI operates globally. Your data may be transferred to and processed in countries outside your own, including countries where data protection laws may differ from those in your country.

When transferring data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or transfers to countries with an adequacy decision.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Send a notification email to all registered users
• Display a prominent notice on the platform for 30 days

Your continued use of RemoteAI after the effective date of the revised policy constitutes your acceptance of the changes.