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AI Product Manager
Yasmine Bouchard
Full-time · Lead · Chicago
About the role
Eighteen months ago we launched our first AI feature. Customers loved the concept. The UX was confusing, the model made too many visible errors, and support tickets tripled in the first week. We pulled it, spent four months rebuilding the product feedback loop, and relaunched. It now drives 28% of our expansion revenue and is the most-mentioned feature in NPS surveys. We learned more from that failure than from any success. We are now hiring an AI Product Manager to own the next generation of AI features — from writing the product requirements document through working with our ML team on model tradeoffs to managing expectations with sales and customers. You don't need to know how to train a model. You do need enough intuition about AI systems to know what's feasible, what's risky, and what questions to ask before committing to a roadmap.
Responsibilities
- Own the AI feature roadmap and communicate it clearly to all stakeholders
- Write product requirements documents with clear success metrics and edge case coverage
- Work with ML engineers on model tradeoffs and feasibility assessments
- Run monthly user research sessions and synthesise findings into product decisions
- Define and monitor KPIs for every AI feature in production
Requirements
- 3–5 years of product management experience with at least one AI feature shipped
- Able to translate between business requirements, user needs, and ML team constraints
- Comfort with product analytics — SQL queries, funnel analysis, A/B test interpretation
- Strong written communication — you write PRDs that engineers actually want to read
- Experience working in an async-first, distributed team
- Familiarity with OpenAI or similar APIs enough to write accurate acceptance criteria
Benefits
- Real ownership — your decisions ship to thousands of users
- Full remote with quarterly team meetups
- $100,000 – $130,000 base salary + equity
- Product conference budget: $2,000 annually
- Direct line to the CEO — no bureaucratic layers
Job Type
Full-time
Level
Lead
Language
English
Salary Range
$100,000 – $130,000
AI Expertise
AI Product & Strategy
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