Professional Overview
I bridge the gap between deep technical engineering and customer-facing delivery. I have hands-on experience building agentic workflows, MCPs, autonomous agents, LLM integrations, RAG pipelines, REST APIs. Recently built a multi tool support copilot to assist Technical Support Engineers. https://github.com/obagbadamosi/supportmcp
Experience
AI Expertise
Skills
Employment Type
Description of Responsibilities
- Build AI augmented Workflows
- Handle Pre-sales and post-sales support.
- Build solutions/integrations for new clients. Fix bugs.
- Author technical KB articles
Key Achievements / KPIs
- Built an agent-driven support copilot.
- Reduced escalations by 20%
- Reduced time-to-resolve of complex tickets by 25%
Education
Field of Study: Generative AI and Data Analysis.
Areas of Expertise
Automation & AI Workflows
Build intelligent automation pipelines, integrate AI APIs into existing tools, and replace manual workflows with agentic AI systems.
AI Product & Strategy
Translate AI capabilities into product roadmaps, define success metrics, and drive adoption across engineering and business teams.
