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Akriti M.

Conversational AI Specialist · Mid-level

Rate on request

Professional Overview

A seasoned marketing professional with 8+ years of experience in driving growth through omni-channel strategies, CRM optimization, and customer journey management. Skilled in leveraging automation platforms like MoEngage and WebEngage, Akriti has successfully led data-driven campaigns that improved engagement, retention, and funnel conversions. With expertise across email marketing, cross-functional collaboration, and performance analytics, she bridges the gap between execution and strategy to deliver measurable business impact. Currently focused on transitioning into a leadership role, Akriti brings a blend of executional excellence and strategic vision to build scalable, customer-centric marketing initiatives.

Areas of Expertise

NLP & Prompt Engineering

Build natural language processing systems, fine-tune large language models, and craft reliable production prompts for AI-powered products.

AI & Machine Learning Engineers

Design, train, and ship production ML models — from data pipelines to model inference at scale. Covers supervised learning, neural networks, LLM integration, and model optimisation.

AI Business, Marketing & Strategy

Apply AI to marketing automation, content generation, customer segmentation, and revenue growth strategies.

Open to

Full Time

Skills

campaign strategy customer journey mapping funnel optimization content creation

Experience Level

Mid-level

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