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Alana O.

Alana O.

Conversational AI Specialist · Mid-level

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Professional Overview

 I am a highly motivated and experienced professional with a passion for computer science, specializing in chatbots, artificial intelligence, and psychology. I combine a strong academic background with extensive industry experience to develop innovative solutions and contribute to the advancement of the field.Expertise:Chatbot Development: Deep knowledge of platforms like Dialogflow, Watson Assistant, and Chatfuel. Proven ability to build efficient, interactive, and customized chatbots. (Example: Rumi, a mental health chatbot based on CBT)Artificial Intelligence & Machine Learning: Solid understanding of machine learning algorithms, neural networks, and NLP techniques.Programming: Proficient in Python and Golang.Frameworks & Libraries: Expertise in Vertex AI, Gemini-pro, GCP, LLM, and popular chatbot frameworks for building intelligent solutions.Project Management: Skilled in requirements analysis, project management, and resolving complex issues related to chatbot implementation.Achievements:Published research: Contributed to the field through publications in renowned conferences and journals. International Conference on Computational Science and Its Applications/SpringerLinkOpen-source project: Created and launched "Rumi," a mental health chatbot available on Facebook Messenger (Portuguese) (https://www.facebook.com/rumibot.bot)Additional Skills:Strong foundation in computer science with Master's and Bachelor's degrees.Experience working remotely in agile teams.Analytical problem solver with a proactive attitude.Self-taught and curious with a drive to create and build. 

Areas of Expertise

NLP & Prompt Engineering

Build natural language processing systems, fine-tune large language models, and craft reliable production prompts for AI-powered products.

AI & Machine Learning Engineers

Design, train, and ship production ML models — from data pipelines to model inference at scale. Covers supervised learning, neural networks, LLM integration, and model optimisation.

Data Science & Analytics

Extract business insights from raw data using statistical modelling, predictive analytics, A/B testing, and interactive dashboards.

Open to

Full Time

Experience Level

Mid-level

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