Professional Overview
Senior Technical Support Engineer with 4+ years of experience delivering production support, incident resolution, and troubleshooting across SQL databases, cloud infrastructure, and distributed, service-oriented platforms. Skilled in diagnosing performance issues in MSSQL and MySQL, supporting RESTful API integrations, and maintaining stability
Areas of Expertise
Automation & AI Workflows
Build intelligent automation pipelines, integrate AI APIs into existing tools, and replace manual workflows with agentic AI systems.