Professional Overview
I'm a Technical Support Analyst with a B.S. in Computer Science and several years of experience across technical support, system administration, and application support. I've worked extensively with Linux, Windows, VMware, SQL, REST APIs, and troubleshooting tools like Google Chrome's DevTools. My background includes optimizing workflows, diagnosing complex issues, and providing high-quality support in fast-paced environments. I'm skilled in scripting, automation, and cross-referencing technical guidelines to resolve problems quickly and effectively.
Areas of Expertise
AI Product & Strategy
Translate AI capabilities into product roadmaps, define success metrics, and drive adoption across engineering and business teams.
Open to
Full Time
AI Expertise
Product
AI Product & Strategy
Skills
troubleshooting
support
Experience Level
Mid-level
