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Cynthia L.

Cynthia L.

AI Automation Engineer · Mid-Level

United States · Rate on request

Professional Overview

AI Automation Consultant and Program Management professional with 15+ years of experience across financial services, insurance, healthcare, and professional services. I specialize in AI automation, workflow optimization, process improvement, project delivery, and turning manual processes into efficient, scalable solutions.

Experience

Company
Onyx Legacy Automation
Aug 2025 – Sep 2026
Role title
AI Automation Consultant

AI Expertise

Automation & AI Workflows AI Implementation & Consulting

Skills

AI Agents OpenAI API Prompt Engineering Vector Databases

Employment Type

Freelance

Description of Responsibilities

  • Design AI-powered workflows that reduce manual work and improve efficiency
  • Build AI agents, document automations, and data extraction workflows
  • Integrate APIs, forms, email, spreadsheets, databases, and business tools
  • Analyze processes and identify opportunities for automation and optimization
  • Manage automation projects from requirements through testing and deployment

Key Achievements / KPIs

  • Built end-to-end document workflows from intake through client delivery
  • Developed AI email classification and response-drafting workflows
  • Created automated grant discovery and lead-tracking solutions
  • Built automated reporting and dashboard workflows using API data
Company
Onyx Legacy Automation
Aug 2025 – Sep 2026
Role title
AI Automation Consultant

AI Expertise

Automation & AI Workflows AI Implementation & Consulting

Skills

AI Agents OpenAI API Prompt Engineering Vector Databases

Employment Type

Freelance

Description of Responsibilities

  • Design AI-powered workflows that reduce manual work and improve efficiency
  • Build AI agents, document automations, and data extraction workflows
  • Integrate APIs, forms, email, spreadsheets, databases, and business tools
  • Analyze processes and identify opportunities for automation and optimization
  • Manage automation projects from requirements through testing and deployment

Key Achievements / KPIs

  • Built end-to-end document workflows from intake through client delivery
  • Developed AI email classification and response-drafting workflows
  • Created automated grant discovery and lead-tracking solutions
  • Built automated reporting and dashboard workflows using API data

Education

School
University of North Carolina at Charlotte
Aug 1995 – Aug 1999
Degree / Program
Bachelor of Science

Field of Study: Computer Science

Areas of Expertise

Automation & AI Workflows

Build intelligent automation pipelines, integrate AI APIs into existing tools, and replace manual workflows with agentic AI systems.

Data Science & Analytics

Extract business insights from raw data using statistical modelling, predictive analytics, A/B testing, and interactive dashboards.

Open to

Freelance Contract

AI Expertise

Skills

OpenAI API ai agents FastAPI vector databases

Experience Level

Mid-Level

Current location

United States

Time Zone

New York UTC-5

Primary Work Language

English

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