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Jacob A.

Jacob A.

AI Automation Engineer · Senior

United States · Rate on request

Professional Overview

I'm an Operations and Automation Assistant specializing in end-to-end workflow design across healthcare, corporate, and digital sectors. I help businesses scale operations and streamline administrative triage using Zapier, Make.com, and CRM tools to replace manual bottlenecks with seamless, automated pipelines.

Experience

Company
Freelance
Feb 2024 – Dec 2025
Role title
Business Automation & Operations Specialist

AI Expertise

Automation & AI Workflows AI Business, Marketing & Strategy

Skills

ETL Power BI Prompt Engineering OpenAI API Snowflake LangChain Tableau Reinforcement Learning

Employment Type

Freelance

Description of Responsibilities

  • Built and deployed cross-sector automation pipelines for operations.
  • Built and deployed automated CRM pipelines for lead generation.
  • Built and deployed custom OpenAI integrations for task triage.
  • Built and deployed real-time data dashboards for executives.

Education

School
Massachusetts Institute of Technology (MIT)
Jun 2010 – Aug 2016
Degree / Program
Bachelor of Computer Science

Field of Study: Autonomous Systems & Intelligent Workflows

Areas of Expertise

Automation & AI Workflows

Build intelligent automation pipelines, integrate AI APIs into existing tools, and replace manual workflows with agentic AI systems.

AI Business, Marketing & Strategy

Apply AI to marketing automation, content generation, customer segmentation, and revenue growth strategies.

Data Science & Analytics

Extract business insights from raw data using statistical modelling, predictive analytics, A/B testing, and interactive dashboards.

Open to

Freelance Contract Part-time

Skills

Experience Level

Senior

Current location

United States

Time Zone

New York UTC-5

Primary Work Language

English

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