Professional Overview
I am a detail-oriented IT Helpdesk and Systems Administrator with experience managing Microsoft 365 environments, Azure Active Directory, and Entra administration. My background in troubleshooting, user support, and cloud platform management has equipped me with strong analytical and problem-solving skills that align well with emerging AI roles. I have developed a growing interest in artificial intelligence and automation, particularly in how AI can improve workflow efficiency and user experience. I am proficient in using productivity and automation tools, and I am continuously learning about AI-assisted systems, data annotation, and prompt optimization. Known for my adaptability and quick learning, I excel in both technical and communication-focused tasks—qualities essential for supporting AI systems, evaluating model outputs, and integrating AI tools into business operations. I am eager to contribute to innovative projects, gain hands-on AI experience, and grow within a forward-thinking organization that values continuous learning and technology advancement.
Areas of Expertise
AI & Machine Learning Engineers
Design, train, and ship production ML models — from data pipelines to model inference at scale. Covers supervised learning, neural networks, LLM integration, and model optimisation.