Professional Overview
John Michael Kazen: AI-Powered Efficiency ExpertI leverage my experience in AI and human support to optimize processes and deliver exceptional results. Previously, I managed teams of over 40 support agents across phone, chat, and ticket systems at Odoo. I also built product management skills by launching a premium support service.Now, I'm excited to bring my expertise to AI gig work. I can help you with tasks like:Optimizing customer support flowsDeveloping data-driven insights for product improvementCrafting user-friendly documentationStreamlining project management with AI toolsI'm a skilled communicator and collaborator, with experience leading teams in the US, Europe, and Latin America. Let's work together to achieve your goals with the power of AI!