Professional Overview
I am Technical Support manager with 14 years work experience. I have worked with many SaaS applications and AI apps. I am well versed with agentic AI. I am good at data analysis, preparing reports/dashboards. I am good with big query and databases too especially with the big data.
Areas of Expertise
AI Product & Strategy
Translate AI capabilities into product roadmaps, define success metrics, and drive adoption across engineering and business teams.
data science & analytics
Extract business insights from raw data using statistical modelling, predictive analytics, A/B testing, and interactive dashboards.