Professional Overview
Junior AI Engineer and full-stack builder specializing in RAG systems, multi-agent workflows, and automation. I help startups and product teams ship production-ready AI applications, real-time copilots, autonomous research pipelines, and internal tools, using Python, FastAPI, React, and Postgres. I turn high-friction problems into shipped product
Experience
AI Expertise
Skills
Description of Responsibilities
- Built Custom GPTs with a source-retrieval hierarchy to curb hallucination
- Shipped a real-time RAG co-pilot for live onboarding and consulting calls
- Wrote Tampermonkey/JS automation to streamline Zendesk support workflows
- Onboarded users and consulted on trading bots; coached junior agents
Key Achievements / KPIs
- Improved First Response Time while also raising CSAT and NPS
- Cut repeat onboarding calls to near zero with the RAG co-pilot
- Reduced supervisor escalations by giving juniors a Custom GPT trainer
- Iterated automation through 7 versions; adopted voluntarily by the team
Education
Field of Study: AI Engineering: RAG (Retrieval Augmented Generation) for LLMs
Field of Study: Python Development
Field of Study: Bachelor of Science in Business Administration
Areas of Expertise
Automation & AI Workflows
Build intelligent automation pipelines, integrate AI APIs into existing tools, and replace manual workflows with agentic AI systems.
AI Business, Marketing & Strategy
Apply AI to marketing automation, content generation, customer segmentation, and revenue growth strategies.
AI Product & Strategy
Translate AI capabilities into product roadmaps, define success metrics, and drive adoption across engineering and business teams.
