Professional Overview
I am an IT Support Engineer transitioning into AI operations and prompt engineering. I bring a strong foundation in systems thinking, documentation, and structured problem‑solving from years of hands‑on support experience.I am currently building practical skills in prompt design, AI‑assisted workflows, and no‑code automation, with a focus on clarity, governance, and human‑in‑the‑loop systems. My approach prioritises quality, accuracy, and long‑term usability rather than hype or automation for its own sake.I am early‑stage in AI, honest about my level, and actively developing a portfolio through real projects and experimentation. I am seeking junior or assistant‑level remote roles where I can contribute reliably, learn quickly, and grow into higher responsibility.