Professional Overview
I have strong experience in customer service, technical support, and AI-based automation. I understand customer needs, handle complex issues, and provide practical technical solutions. I also design and build automated customer service flows, including WhatsApp chatbot journeys, to improve response time and customer experience
Areas of Expertise
Automation & AI Workflows
Build intelligent automation pipelines, integrate AI APIs into existing tools, and replace manual workflows with agentic AI systems.
AI Business, Marketing & Strategy
Apply AI to marketing automation, content generation, customer segmentation, and revenue growth strategies.