Professional Overview
Customer Success leader with 8+ years of experience managing $1M+ ARR portfolios and partnering cross-functionally to drive retention, expansion, and measurable ROI. I’ve leveraged data, automation, and AI-informed insights to identify risk, optimize adoption, forecast renewals, and scale customer success playbooks—translating complex product and engagement data into clear, outcome-driven strategies.
Areas of Expertise
AI Business, Marketing & Strategy
Apply AI to marketing automation, content generation, customer segmentation, and revenue growth strategies.
data science & analytics
Extract business insights from raw data using statistical modelling, predictive analytics, A/B testing, and interactive dashboards.
Available for hire
Full Time
Part Time
Contract
Freelance
Experience Level
mid-level
