Professional Overview
Customer Success leader with 8+ years of experience managing $1M+ ARR portfolios and partnering cross-functionally to drive retention, expansion, and measurable ROI. I’ve leveraged data, automation, and AI-informed insights to identify risk, optimize adoption, forecast renewals, and scale customer success playbooks—translating complex product and engagement data into clear, outcome-driven strategies.
AI Expertise
AI Business, Marketing & Strategy
data science & analytics
Skills
sql
tableau
power bi
chatgpt
prompt design
notion ai
customer insights
Experience Level
mid-level