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Surabhi S.

AI Marketing Specialist · Mid-level

Rate on request

Professional Overview

I am an Agentic AI UX Researcher with a background in end-to-end UX research and process optimization, specializing in evaluating AI-driven workflows and identifying opportunities for automation. I have experience working with agentic AI systems to evaluate AI-generated outputs, define expected and unacceptable behaviors, and identify failure modes related to trust, usability, and decision quality. Rather than building models, I focus on defining gold-standard behavior, human-in-the-loop boundaries, and evaluation criteria that ensure AI systems act in ways that are usable, reliable, and aligned with real user needs.Through process mapping, usability testing, and behavior analysis, I help teams translate AI capabilities into practical, production-ready experiences, balancing automation with human oversight and turning AI outputs into actionable, user-centered outcomes.

Areas of Expertise

AI Business, Marketing & Strategy

Apply AI to marketing automation, content generation, customer segmentation, and revenue growth strategies.

AI Product & Strategy

Translate AI capabilities into product roadmaps, define success metrics, and drive adoption across engineering and business teams.

Open to

Full Time Part Time Contract Internship Temporary Freelance

Skills

Python chatgpt figma notion ai marketing automation growth strategy with ai customer insights

Experience Level

Mid-level

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