Professional Overview
I am an Agentic AI UX Researcher with a background in end-to-end UX research and process optimization, specializing in evaluating AI-driven workflows and identifying opportunities for automation. I have experience working with agentic AI systems to evaluate AI-generated outputs, define expected and unacceptable behaviors, and identify failure modes related to trust, usability, and decision quality. Rather than building models, I focus on defining gold-standard behavior, human-in-the-loop boundaries, and evaluation criteria that ensure AI systems act in ways that are usable, reliable, and aligned with real user needs.Through process mapping, usability testing, and behavior analysis, I help teams translate AI capabilities into practical, production-ready experiences, balancing automation with human oversight and turning AI outputs into actionable, user-centered outcomes.