Professional Overview
I build practical AI-assisted workflow automations for SMB operations: lead intake, email/support triage, CRM and Google Sheets updates, API/webhook steps, AI classification or summarization, logging, failure paths, sample-data tests, and handoff docs. I prefer small paid workflow slices with human review where needed.
Experience
AI Expertise
Skills
Employment Type
Description of Responsibilities
- Mapped lead intake workflows with validation and handoff notes
- Designed AI classification and summary steps with human review
- Prepared API/webhook field maps, test data, and failure paths
- Built proof assets for CRM, Sheets, and support triage workflows
Education
Field of Study: Public Administration
Areas of Expertise
AI Product & Strategy
Translate AI capabilities into product roadmaps, define success metrics, and drive adoption across engineering and business teams.
Automation & AI Workflows
Build intelligent automation pipelines, integrate AI APIs into existing tools, and replace manual workflows with agentic AI systems.
NLP & Prompt Engineering
Build natural language processing systems, fine-tune large language models, and craft reliable production prompts for AI-powered products.
