Professional Overview
I'm a Results-driven Project Solutions Manager and PMO/Delivery Leader with 15+ years of international experience in IT program governance, service delivery, and executive stakeholder communication across LATAM, Europe, and government sectors. Led ITSM and ServiceNow-based Service Management Offices, improving delivery governance and KPI visibility. Advised C-level executives on strategic decisions and performance reporting. AI-certified (ChatGPT/OpenAI, 2026), and Google cloud leader certified applying generative AI tools to executive communications and KPI automation. Managed multimillion-dollar programs across financial services, retail, and government sectors. Fluent in English (C1-C2) and native Spanish.
Areas of Expertise
AI Product & Strategy
Translate AI capabilities into product roadmaps, define success metrics, and drive adoption across engineering and business teams.
Automation & AI Workflows
Build intelligent automation pipelines, integrate AI APIs into existing tools, and replace manual workflows with agentic AI systems.
