Profile cover
T

AI Developer — Intelligent Email Triage System

GridAI

Remote · $5K – $9K fixed · Freelance · Posted 6 months ago

No longer accepting applications

This role is no longer accepting applications

Don't miss the next role like this

Create a free profile with your skills. We match you to new AI roles as they open, and companies hiring can contact you directly.

Create free profile, 2 minutes

Similar open roles you can apply to now:

See all open AI jobs

About the role

Our support inbox receives 400+ emails per day. They go to one shared mailbox. Nothing is tagged, nothing is routed, and our team plays inbox roulette every morning. We need an AI triage system: classify incoming emails by topic and urgency, extract key info (customer ID, order number, issue type), route to the right team queue in Zendesk, and generate a draft reply suggestion for the agent. We've tried rule-based routing. It breaks constantly. We want something that understands intent.

Fully remote.

Keep exploring related roles

Use these topic pages to discover more roles in the same hiring cluster.

Categories

Automation & AI Workflows NLP & Prompt Engineering

Skills

python openai api prompt engineering

Related remote AI jobs

Nearby roles that share similar skills, categories, or hiring intent.

Browse all jobs

Senior Security Engineer - Detection & Response

Lambda

Full-time Senior

Lead/ Senior Machine Learning Scientist, Integrative Phenotyping

insitro

Full-time Lead

Solutions Engineer, Canada

Glean

Full-time

Software Engineer, Developer Productivity

Chalk

Full-time

Materials Lead

Lambda

Full-time Lead

Research Staff, LLMs [EMEA - Remote]

Deepgram

Full-time Staff

Contract Type

Fixed-price

Level

Mid-level

Budget Range

$5,000 – $9,000 fixed

Duration

4–6 weeks

AI Expertise

Automation & AI Workflows NLP & Prompt Engineering

Skills

python openai api prompt engineering

Ready to apply for this role?

Create a free talent account.

  • Find AI roles in one place
  • Get AI-matched job recommendations
  • Reply to companies that message you
  • Build your public AI talent profile
Create free account & apply Log in

About GridAI

View company

This role is closed. Create your free profile to apply to similar open roles.

Don't miss the next one: get matched to new roles like this.

Create free profile