Profile cover
E

AI Dispute Resolution Mediation Engineer

Intevo AI

Remote · $130k – $160k / year · Full-time · Posted 3 months ago

No longer accepting applications

This role is no longer accepting applications

Don't miss the next role like this

Create a free profile with your skills. We match you to new AI roles as they open, and companies hiring can contact you directly.

Create free profile, 2 minutes

Similar open roles you can apply to now:

See all open AI jobs

About the role

We serve over 200 marketplace sellers whose buyer disputes currently take an average of four days to resolve by a human agent reading through message threads. This role builds the system that reads dispute evidence — messages, tracking data, photos metadata — and drafts a resolution recommendation a human reviewer can approve in under a minute. It's a high-trust system: recommendations need clear reasoning attached, not just a verdict.

Fully remote.

Responsibilities

  • Build evidence-retrieval pipelines for buyer-seller dispute cases
  • Generate resolution recommendations with attached reasoning for reviewers
  • Own the fastapi service that serves recommendations to the ops team
  • Track reviewer override rates to identify model blind spots

Requirements

  • Experience building rag systems that must justify their output
  • Comfortable owning a production fastapi service end to end
  • Background in trust and safety or dispute-heavy domains a plus
  • Able to work closely with policy and ops stakeholders

Benefits

  • Fully remote position
  • Equity package
  • Health and dental insurance
  • Quarterly in-person team meetups

Keep exploring related roles

Use these topic pages to discover more roles in the same hiring cluster.

Categories

Automation & AI Workflows AI Product & Strategy

Skills

python langchain rag fastapi docker

Related remote AI jobs

Nearby roles that share similar skills, categories, or hiring intent.

Browse all jobs

AI Security Engineer Intern (Summer 2027)

Brainco

Full-time Intern

AWS Alliances Lead

LangChain

Full-time Lead

AWS Alliances Lead

LangChain

Full-time Lead

AWS Alliances Lead

LangChain

Full-time Lead

Senior Security Engineer - Detection & Response

Lambda

Full-time Senior

Lead/ Senior Machine Learning Scientist, Integrative Phenotyping

insitro

Full-time Lead

Job Type

Full-time

Level

Senior

Language

English

Salary Range

$130k – $160k / year

AI Expertise

Automation & AI Workflows AI Product & Strategy

Skills

python langchain rag fastapi docker

Ready to apply for this role?

Create a free talent account.

  • Find AI roles in one place
  • Get AI-matched job recommendations
  • Reply to companies that message you
  • Build your public AI talent profile
Create free account & apply Log in

This role is closed. Create your free profile to apply to similar open roles.

Don't miss the next one: get matched to new roles like this.

Create free profile