AI Product Researcher — User Insights & Behaviour Analysis

AfriPay AI

Remote · $60 – $90 / hour · Part-time · Posted 10 months ago

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About the role

We build AI tools for small business owners. 22k users. We have a lot of usage data but not much insight into why people use certain features and abandon others. Ongoing role: conduct user interviews, analyse usage patterns, run surveys, and translate findings into clear product insights for our team. You'd be the voice of the user in our product discussions. Not a data analyst role — you'll do some quantitative work, but the main output is qualitative insight and clear recommendations. We need someone who is genuinely curious about how non-technical people think about AI.

Fully remote.