Profile cover
E

AI Support Article Freshness Auditor

Tuvex Solutions

Remote · $60k – $80k / year · Full-time · Posted 3 months ago

This role is no longer accepting applications

Don't miss the next role like this

Create a free profile with your skills. We match you to new AI roles as they open, and companies hiring can contact you directly.

Create free profile, 2 minutes

Similar open roles you can apply to now:

See all open AI jobs

About the role

Have you ever searched a help center and found an article that was clearly written for a product version from two years ago? LangChain, retrieval-augmented generation, and a knowledge base of tens of thousands of support articles are what you'll work with to build the auditor that flags stale, contradictory, or outdated content automatically. We don't care where you work from, only that stale articles get flagged before a customer hits one during a support ticket, not after.

Fully remote.

Responsibilities

  • Build models flagging outdated or contradictory support articles
  • Cross-reference articles against current product documentation
  • Design a review queue for flagged content
  • Maintain the retrieval index used for freshness checks
  • Report freshness metrics to the content team

Requirements

  • Experience with RAG or retrieval-based NLP systems
  • Comfortable with Python, LangChain, and SQL
  • Entry-level candidates with strong NLP fundamentals welcome
  • Fully async work style

Benefits

  • Fully remote
  • Flexible hours
  • Health coverage
  • Learning stipend

Keep exploring related roles

Use these topic pages to discover more roles in the same hiring cluster.

Job Type

Full-time

Level

Junior

Language

English

Salary Range

$60k – $80k / year

AI Expertise

NLP & Prompt Engineering Automation & AI Workflows

Skills

python langchain rag sql llamaindex

Ready to apply for this role?

Create a free talent account.

  • Find AI roles in one place
  • Get AI-matched job recommendations
  • Reply to companies that message you
  • Build your public AI talent profile

This role is closed. Create your free profile to apply to similar open roles.

Don't miss the next one: get matched to new roles like this.

Create free profile