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Conversational AI Developer

Sven Eriksson

Freelance · Mid-level · London

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About the role

We are building a customer-facing chatbot for our insurance platform and need a developer experienced in designing conversational flows, integrating LLMs with structured knowledge, and handling edge cases gracefully.

Key Deliverables

List the expected deliverables for this project.

  • Design the conversation architecture for our AI customer assistant
  • Implement and integrate the LLM backend with our product
  • Build fallback handling and human escalation flows
  • Create a conversation evaluation framework
  • Work with product to define the assistant persona and tone

Requirements

Technical stack needed for this mission.

  • Experience building LLM-powered chatbots or voice assistants
  • Strong Python and familiarity with intent classification
  • Understanding of dialogue management and fallback design
  • Able to handle tool use and function calling in LLM workflows
  • Experience evaluating conversation quality

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Contract Type

Fixed-price

Level

Mid-level

Budget Range

$12,000 – $20,000

Duration

3 – 6 months

AI Expertise

NLP & Prompt Engineering data science & analytics data science

Skills

python prompt engineering openai api langchain

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