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Freelance LLM Evaluation Specialist - Claims Triage

Ryan Ashford

Freelance · Mid-level · Chicago

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About the role

An insurance workflow team needs short-term help improving how it evaluates LLM-assisted claim triage suggestions. The system is live, but the team lacks strong evaluation structure and needs someone who can bring discipline quickly. This project suits someone who knows how to define good test cases, compare model behaviour, and write clear recommendations.

Key Deliverables

List the expected deliverables for this project.

  • Audit the current evaluation approach for claims triage suggestions
  • Create a realistic test set with severity, ambiguity, and edge-case coverage
  • Compare prompt and workflow variants with clear scoring criteria
  • Recommend changes to grounding, escalation, and output formatting
  • Deliver a concise handoff plan the internal team can continue using

Requirements

Technical stack needed for this mission.

  • Hands-on experience evaluating LLM or NLP workflows in production settings
  • Prompt Engineering and failure analysis skills
  • OpenAI API familiarity
  • Python for evaluation scripts and dataset preparation
  • SQL for pulling examples and annotating outcomes
  • Ability to turn ambiguous quality concerns into practical test plans

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Contract Type

Fixed-price

Level

Mid-level

Budget Range

$12,000 - $18,000

Duration

6-8 weeks

AI Expertise

NLP & Prompt Engineering

Skills

prompt engineering openai api python sql rag

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