Machine Learning Engineer - Voice Routing Systems
Ponto AI
Remote · $136K - $160K · Full-time · Posted 5 months ago
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About the role
Fully remote.
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Responsibilities
- Improve intent classification and routing accuracy across support channels
- Own parts of the inference and evaluation pipeline
- Work with operations teams to understand routing failures and edge cases
- Deploy safe model updates with monitoring and rollback plans
- Contribute to tooling that makes experiments easier to compare
Requirements
- 4+ years of ML engineering in production systems
- Python for services, experiments, and model tooling
- PyTorch or TensorFlow for sequence and classification models
- Kafka or similar event streaming concepts
- SQL for label analysis and model evaluation
- Experience with latency-sensitive inference services
Benefits
- $136,000 - $160,000 base salary
- Remote-first across the US
- Equity and annual bonus
- Learning budget for conferences and courses
- Large-scale production traffic without startup chaos
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Job Type
Full-time
Level
Mid-level
Language
English
Salary Range
$136,000 - $160,000
AI Expertise
Skills
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About Ponto AI
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