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Marketplace Data Analyst - Supply Quality Metrics
Owen Baxter
Full-time · Mid-level
About the role
Our marketplace has enough buyers. The hard part is understanding why some suppliers perform well and others quietly damage the customer experience.
We need an analyst to own supply quality metrics: cancellation rate, response time, fulfillment accuracy, dispute rate, and repeat buyer behavior. You'll build the dashboards, but more importantly, you'll define the metrics so operations stops arguing from anecdotes.
This is a hands-on analytics role with a lot of stakeholder contact.
Requirements
- - Strong SQL and dashboarding experience
- - Can turn messy operational questions into measurable metrics
- - Comfortable with cohort analysis and segmentation
- - Marketplace, logistics, or support operations experience is a plus
Benefits
- - Remote-first team
- - Annual learning budget
- - Clear ownership of a high-impact analytics area
Job Type
Full-time
Level
Mid-level
Language
English
Salary Range
$80k - $105k / year
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