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AI Client Onboarding Satisfaction Survey Analyzer

Nortex Solutions

Remote · Under $60k / year · Freelance · Posted 3 months ago

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About the role

Every new client fills out a satisfaction survey thirty days after onboarding, and today someone skims the free-text responses once a quarter if there's time. This is a freelance engagement to build the analyzer that scores sentiment and extracts recurring complaint themes from survey responses automatically, handing the onboarding team a weekly digest instead of a spreadsheet nobody opens.

Fully remote.

Responsibilities

  • Build a sentiment and theme extraction pipeline for survey text
  • Deliver a weekly digest of recurring complaint themes
  • Validate extracted themes against a sample of manual reads

Requirements

  • 1-2 years of experience with text analytics in Python
  • Comfortable with a fixed-scope freelance engagement
  • Clear written documentation skills

Benefits

  • Flexible freelance schedule
  • Fully remote
  • Potential for a follow-on contract

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Categories

Data Science & Analytics AI Business, Marketing & Strategy

Skills

python sql pandas statistics

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Job Type

Freelance

Level

Junior

Language

English

Salary Range

Under $60k / year

AI Expertise

Data Science & Analytics AI Business, Marketing & Strategy

Skills

python sql pandas statistics

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