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Customer Insights Analyst

Meridian Analytics

Remote · $70K – $90K · Full-time · Posted 6 months ago

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About the role

We are a consumer subscription product and want to understand our users deeply. We need a customer insights analyst who can blend quantitative data with qualitative signals to produce insights that drive product and marketing decisions.

Responsibilities

  • Build customer segmentation models
  • Conduct cohort and retention analyses
  • Design and analyse NPS and CSAT surveys
  • Produce monthly customer health reports for leadership
  • Support lifecycle marketing with audience targeting data

Requirements

  • 3+ years in consumer or customer analytics
  • Strong SQL and data wrangling skills
  • Experience designing and analysing surveys
  • Able to synthesise data and present clear narratives
  • Experience with Mixpanel, Amplitude, or similar

Benefits

  • Remote with flexible schedule
  • Monthly product subscription perks
  • Annual team retreat
  • $1,000 learning budget
  • Supportive, low-ego team

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Categories

Data Science Data Science & Analytics

Skills

sql python statistics tableau

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Job Type

Full-time

Level

Mid-level

Language

English

Salary Range

$70,000 – $90,000

AI Expertise

Data Science Data Science & Analytics

Skills

sql python statistics tableau

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About Meridian Analytics

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