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Junior AI Approval Workflow Bottleneck Detector

Quelva Works

Remote · Under $60k / year · Freelance · Posted 4 months ago

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About the role

Approval workflows are where business processes go to slow down. A purchase order that needs four sequential approvals from managers who are each responsible for 200 items in their queue has a theoretical SLA of 2 days and an average actual cycle time of 12. The delay isn't in the work — it's in the queue time at each approval step. Identifying which approvers are consistently the bottleneck, which approval steps have the longest wait times, and which approval types could safely be auto-approved based on risk profile is the analysis that drives workflow redesign. We automate business workflows for 60 enterprise clients. Approval workflow analytics is a new product capability. We process 2.4 million approval requests per year — we have the event log data. What we haven't built is the bottleneck analytics layer that turns approval event logs into actionable process improvement intelligence. This is a freelance role — 15-20 hours per week. You'll build the event log processing and bottleneck analysis pipelines under senior engineer guidance: cycle time computation at each approval step, approver queue depth tracking, and the bottleneck scoring that identifies which steps and approvers are driving the most delay relative to SLA.

Fully remote.

Responsibilities

  • Build approval event log ingestion and cycle time computation for each approval step in configured workflows
  • Implement approver queue depth tracking identifying approval backlogs by individual and team
  • Develop bottleneck scoring ranking approval steps and approvers by SLA deviation contribution
  • Create approval pattern analysis identifying request types that are auto-approved at high rates by all approvers
  • Build bottleneck reporting dashboard for process improvement teams to prioritize workflow redesign
  • Maintain pipeline as new workflow types and approval configurations are added

Requirements

  • 1+ year of Python and SQL development experience
  • Basic familiarity with business process analysis or workflow data
  • Interest in workflow automation, operations analytics, or enterprise software
  • Attention to event log accuracy and cycle time calculation correctness
  • Reliable async communication for a freelance engagement

Benefits

  • Fully remote freelance — 15-20 hours per week
  • Flexible schedule
  • Competitive hourly rate
  • Exposure to enterprise workflow intelligence
  • Potential to grow scope

Keep exploring related roles

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Categories

Automation & AI Workflows AI Business, Marketing & Strategy

Skills

python sql pandas statistics openai api

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Job Type

Freelance

Level

Junior

Language

English

Salary Range

Under $60k / year

AI Expertise

Automation & AI Workflows AI Business, Marketing & Strategy

Skills

python sql pandas statistics openai api

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